What syncs
| Feature | Support |
|---|---|
| Connection | Sign in with your QuickBooks Online account; MyEasyMarket never sees your password |
| Daily journals | Sales per channel, marketplace fees and payouts, cost of goods sold, stock value and LHDN e-invoice references — previewed and approved by you each month |
| Draft journals | No — journals are posted |
Planned capabilities. Accounting integrations open with MyEasyMarket's public launch on the Pro and Scale plans; this table comes from the same source as our product code.
Journal entries only — MyEasyMarket never edits, deletes or reads back transactions in QuickBooks. Pro and Scale plans.
Before you start
- Accounting integrations are built and open with MyEasyMarket's public launch, on the Pro and Scale plans.
- A QuickBooks Online company you can sign in to as an admin user.
- The accounts you want to use: a clearing account per marketplace (or one for all), sales, shipping income, discounts, marketplace fees, your bank account, cost of goods sold and inventory.
- An owner or admin role in MyEasyMarket to connect. An accountant role can map accounts, preview, approve and retry.
Step by step
- In MyEasyMarket, open MyEasyBilling → Accounting and select Connect QuickBooks Online.
- Sign in with your Intuit account, choose the company and allow access.
- Open Account mapping. MyEasyMarket reads your chart of accounts; select Suggest from account names, check every line and save.
- Open Sync & reconcile. Check the journals for this month, then select Approve. Nothing is sent before you approve a month.
- The owner or an admin opens Settings and turns sending on. Approved journals go to QuickBooks straight away, then every day.
After you connect
- One journal entry per day and sales channel: order totals to the clearing account, sales, shipping charged and discounts, and cost of goods sold against inventory at the cost when each order was saved.
- One journal entry per day and marketplace for orders completed that day: commission, transaction and service fees, SST on fees, platform vouchers, and the payout to your bank.
- The journal number is a readable reference such as MEM-261018-SSP; the memo carries the LHDN e-invoice UUIDs of its orders.
- Sync & reconcile shows each day next to what is in QuickBooks. A cancellation after a day was sent becomes an adjustment entry; sent entries are never edited.
- Entries QuickBooks refuses wait in the error queue with its own message and a Retry button.
Limits and good to know
- Built on the QuickBooks Online Accounting API (JournalEntry, chart of accounts) with OAuth 2.0 and minor version 75. Every entry carries a request id, so a retry never posts twice.
- QuickBooks has no draft journals: entries are posted.
- Companies with sales tax turned on may need a tax code on journal lines; we confirm this with a Malaysian test company before opening.
- Days are Malaysian business days; amounts are in ringgit. Only MYR orders are journalised.
- Your QuickBooks tokens are stored encrypted and deleted when you disconnect.
Troubleshooting
| What you see | Why it happens | How to fix it |
|---|---|---|
| The connection shows Needs attentionreconnect_required | QuickBooks access expired or was removed (for example the app was disconnected in QuickBooks). | Open MyEasyBilling → Accounting → Settings, disconnect, then connect QuickBooks Online again. Your mapping and history are kept. |
| A line has no accountmapping_missing | The journal uses a line (for example commission) that is not mapped yet. | Map it in Account mapping, then select Retry in the error queue. |
| QuickBooks refused an accountinvalid_account | The account was made inactive or deleted in QuickBooks. | Choose another account in Account mapping, then Retry. |
| The period is closedperiod_locked | The journal date is before the closing date set in QuickBooks. | Ask your accountant to change the closing date or post that day by hand, then Retry. |
| QuickBooks refused the journal entryvalidation | Another rule in your company, such as a required tax code. | Read QuickBooks' message in the error queue, fix the setting, then Retry. Contact support if it continues. |
| Sending is delayedrate_limited | QuickBooks asked us to slow down. | Nothing to do: MyEasyMarket retries on its own. |
Reconnect, disconnect and your data
- Reconnect from MyEasyBilling → Accounting → Settings: disconnect, then connect again. Mapping, approvals and history stay.
- To stop, turn sending off or disconnect. Entries already in QuickBooks stay there.
Frequently asked questions
Does MyEasyMarket create invoices or customers in QuickBooks?
No. It adds one journal entry per day and channel, so your books stay tidy and your accountant keeps control.
Can I start from a past month?
Yes. Set Start from in Settings, then preview and approve each month before it is sent.
Does it use AI credits?
No. Accounting sync uses no AI credits.
Ready when your channels are
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